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Getting a Credential in Four Steps

Email: navycool@navy.mil
850.452.6683/6664; DSN 459.6683/6664

COOL plays a role in a four-step credentialing process, but some steps require you to reach out to the credentialing agency or exam vendor. The four basic steps are shown across the top of every page and this section provides additional information on each step. You should review this carefully to understand the entire process.

Step 1: Find & Select Related Credentials

Search by rating…

Use COOL’s Find feature to see how your Navy training and experience matches up with civilian credential requirements. It’s easy to use and you can search in lots of different ways: by rating, designator, and collateral duties or out-of-rate assignments.

Learn more

Search now!

Step 2: Complete Voucher for Exam or Maintenance Fee Funding and Apply

Once you have selected the credentialing exam or maintenance fee you would like funded and confirmed your eligibility for the funding, you’re ready to complete your voucher request and apply for the credential funding you need.

Learn more

Step 3 – Get Credential

Navy COOL is not a credentialing organization. You do not sign up for or take exams from Navy COOL. Once you get a voucher, you will need to contact the credentialing organization or test vendor to schedule and take the exam.

Step 4 – Report Results to Navy COOL

Once you’ve taken the appropriate exams or have met requirements for re-certification, you are ready to report your results to COOL and other agencies, whether you passed or failed.

Learn more about who needs your information

Finding a Test site Options

Option 1:
Military Base: Most military bases have a Testing Services Center for Service men and women to take national certification exams. If you are still on base we recommend that you utilize this service because they are set up for administering certification exams with proctors.

Option 2:
Naval Hospital: If you are a Hospital Corpsman and working at a one of the Naval Hospitals, it is common for one of your supervisors to administer and proctor the AMCA National Certification Exam in an office or class room at the hospital.

Option 3:
Local Library: If you have already transitioned out and are no longer near a Naval base, you can find a local library to challenge the AMCA National Certification Exam. The AMCA will need the name, email address and phone number of the librarian willing to be the proctor for the exam.

Proctor Requirements

If you are a new proctor and need to complete AMCA Proctor Training, please CLICK HERE. At the end of the training, you will be prompted to download and sign the AMCA Proctor’s Oath as well as receive a certificate and digital badge.

Every National Certification Exam must be proctored. Proctors are approved by the AMCA compliance department and must be at least 18 years of age and be of a higher rank than the tester.

Important!

Test must be completed within 60 days from receiving approval and exams results must be reported to navycool@navy.mil!!! This is Your Responsibility.
Test retakes will NOT be funded by Navy COOL.

Resources:

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Service for Military Personnel
Heroes for Healthcare is a non-profit organization that helps military personnel find their career in healthcare. We offer 4 service. For more information or to help our military, call 866.456.3864 or email laura@heroesforhealthare.org

AMCA's Customer Service is Available From:
Monday: 8:30 to 6PM Tuesday to Friday: 8:30 AM EST to 7:00 PM EST & Saturdays: 8:00 AM EST to 4:00 PM EST
Please update your records. Our new mailing address is: 194 US Highway 46 East, Fairfield, NJ 07004