Live Remote Proctoring (LRP)

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Live Remote Proctoring (LRP)

AMCA and Live Remote Proctoring 


What is Live Remote Proctoring (LRP)?

  • You pick the exam time
  • You pick the exam location
  • You pick the exam date

All AMCA exams are eligible to utilize a Live Remote Proctor (LRP) as a valid testing modality. This means candidates can test in the comfort of their home or work environment with a proctor monitoring the candidate through a webcam. LRP allows test candidates to schedule an exam date, time, and location of their convenience.  AMCA has partnered with ProctorU to offer live remote proctoring on all single certification exams from any computer with a working microphone and camera. Unfortunately, Chromebooks are not compatible, and test candidates will be sent links to test their equipment. 

NCCA Live Remote Proctoring Update 

At the 2020 I.C.E. Virtual Exchange, the NCCA provided an update on the outcome of its limited assessment of Live Remote Proctoring (LRP) and determined that it is possible to meet the NCCA Standards when using Live Remote Proctoring provided implementation is thoughtfully executed.                                                        Therefore as of 3/1/2021, LRP will be offered as a modality on all AMCA certification exams indefinitely.

AMCA Certification Exams Eligible for Live Remote Proctoring:
  • Clinical Medical Assistant Certification (CMAC)
  • Dental Support Technician Certification (DSTC) 
  • EKG Technician Certification (ETC)
  • Electronic Health Records Certification (ERHC) 
  • Medical Administrative Assistant Certification (MAAC)
  • Medical Assistant Certification (MAC)
  • Medical Coder & Biller Certification (MCBC)
  • Mental Health Technician Certification (MHTC) 
  • Patient Care Technician Certification (PCTC) 
  • Phlebotomy Technician Certification (PTC)
  • Physical Therapy Technician Certification (PTTC) 
  • Associate Trichology Certification (ATC) 
  • Trichologist Certification (TC) 
  • Hair Loss Practitioner Certification (HLPC) 
  • Hair Loss Specialist Certification (HLSC)
Testing Your Equipment: 

Test –It-Out: www.proctoru.com/testitout 

ProctorU also provides free technical support to ensure you have the best testing situation possible. That is available at www.proctoru.com/testitout. On this page you will also be able to test your equipment, learn about what to expect during your proctoring session, and ask any questions you may have about the proctoring process with a ProctorU representative. 

Please review our Exam Readiness Guide and watch our Pre Exam Checklist video so you are fully prepared for your exam session. Please be aware that Chromebooks, ipads and other tablets are not compatible.  

In order to use ProctorU you will need to have a high-speed internet connection, a webcam (internal or external), a windows or apple Operating System, and a government issued photo id.  ProctorU recommends that you visit proctoru.com/testitout prior to your proctoring session to test your equipment.  For additional technical services needed before your exam, you can click on the button that says, “connect to a live person.” 

What to Expect on Test day: (click here to learn more)

Be in a private, well-lit room

Clear your workspace

Have your photo I.D. ready

Have a reflective surface handy

Close all third-party programs

No duplicate computer monitors

No mobile devices

No non-religious head coverings

Registering for an AMCA National Certification Exam with Live Remote Proctoring: 

The registration process with Live Remote Proctoring (LRP) only has one additional step than the regular registration processes. Candidates still select a test site, exam date, and exam, but Live Remote Proctoring (LRP) is only available for computer-based tests. After you submit your Candidate Registration Application, you will be prompted to review exam information, select exam time, and accept “Terms of Service.” For AMCA to provide quality customer service, we recommend scheduling your national certification exam during AMCA’s hours of operation:  

Exam Reminder

All candidates scheduled to take an AMCA certification exam with Live Remote Proctoring (LRP) will receive an Exam Reminder the night before the scheduled exam. The exam reminder will contain important information on how to access your exam and a link to Test-Out your computer or lab top. It is also important to have a valid form of identification and be prepared to answer personal questions in order get through the verification process. Here are some exam day rules to keep in mind when preparing for your LRP exam administration. 

How do I access my exam? 

On the date and time of your scheduled exam, please log into your AMCA account and go to your “History” tab. Once in your history tab you will see a row that contains the exam date and the exam name. In the Exam Center Location column, you will see a link for “Enter Live Remote Proctoring” that will take you directly to your Live Remote Proctor. 

After you have started the proctoring session, go to ielinks.com and log in to access your exam. Use the same username and password that you used on your practice tests. Once logged in the “Proctor” will give you an additional password to get you into your national certification exam.  

Violation of Exam Procedures and Misconduct with LRP 

Candidates testing with LRP will be held to the same testing standards and exam procedures as candidates with an in-person proctor. The live-remote proctor can suspend the testing session and terminate the exam administration if a candidate is suspected of cheating or violating AMCA’s exam procedures.